Who We Are.
pjm:digital launched in early 2017 as an independent e-commerce consultancy offering temporary or part time e-commerce management support. Since then the business has evolved to offer many of the services of a much larger agency, but still with a freelancer mentality at it’s heart.
Our core philosophy is to deliver great customer service through e-commerce. This touches so many elements of the customer journey and ultimately has a direct, positive impact to your bottom line. Allowing your customers to find you, delivering them a great user experience on a really slick website, to quickly find the products they want, which you deliver to them quickly and on time with a prompt response to any questions they may have… all just good customer service. Do all of that right and you’ll keep them happy and this will help your business to succeed. It’s really not rocket science.
We follow this same philosophy with our clients. We have an honest approach and like to keep things simple. We believe we can help any business make more money from their website and help them delight their customers.
“I started pjm:digital in 2017 as a one man consultancy with the aim of helping businesses with my 20 years of experience to do digital better. I had one client initially for 12 days whilst I was looking for a new full time job. But soon I had two clients and things continued to grow. The variety and diversity of my work evolved with it and has done ever since.
Throughout it all as the business has evolved, I firmly believe the best thing to know is what you don’t know. So now, together with a talented bunch of specialists and carefully selected partners, we’re able to offer a broader range of services to more clients. At our core is to deliver great service and flexibility plus an equally great ROI.
Still, every day, I remind myself that it was only meant to be for 12 days. This helps keep everything in perspective.”
Phil Myerscough (MD)
What We do.
Our consultancy services range from project and team management, exploring and defining digital marketing and trading strategies as well agency selection and management for huge website re-platforming projects.
Alongside this we provide hands-on support to help you put these strategies into action to deliver against your objectives. We support clients with web design, content planning and development, email marketing, PPC and SEO, user experience and social media. We are a team of specialists that come together to focus on your ROI and to help you do digital, better.
So whether it’s a huge e-commerce project you need some support with or a brand new business you want to get off the ground, get in touch and let’s talk digital!