Who We Are.
pjm:digital launched in early 2017 as an independent eCommerce consultancy. Since then the business has evolved to offer many of the services of a much larger agency, backed up with 20+ years experience. The majority of those years were spent client-side, building and developing online businesses. So we know the challenges.
Our core philosophy is to deliver great customer service through digital connections. This touches so many elements of the customer journey and ultimately can have a direct and positive impact to your bottom line. Allowing your customers to find you, delivering them a great user experience, on a really slick website, so they can quickly find the products they want, which you will then deliver to them quickly and on time with a prompt response to any questions they may have… all just good customer service. Do all of that right and you’ll keep them happy and this will help your business to succeed.
We follow this same philosophy with our clients. We have an honest approach and like to keep things simple. We believe we can help your business make more money online by delighting your customers and delivering a robust ROI to your business.
How We Work.
We pride ourselves on helping businesses do better business. We also ensure we manage our business well. That’s why we’re members of the Good Business Charter.
At a time when people are caring more about who they work for and who they buy from, the Good Business Charter offers a straightforward accreditation which recognises organisations which prioritise and care for their employees, the environment, customers and suppliers, whilst also paying their taxes according to the spirit of the law. The GBC and its members seek to inspire many other businesses to follow suit.
What We do.
Our consultancy services range from project and team management, exploring and defining digital marketing and trading strategies as well agency selection and management for huge website re-platforming projects.
Alongside this we provide hands-on support to help you put these strategies into action to deliver against your objectives. We support clients with web design, content planning and development, email marketing, PPC and SEO, user experience and social media. We are a team of specialists that come together to focus on your ROI and to help you do digital, better.
So whether it’s a huge e-commerce project you need some support with or a brand new business you want to get off the ground, get in touch and let’s talk digital!
Meet the Team.
Following a background in music production, Phil has been working within eCommerce and digital marketing for 20+ years. His previous client side roles were heading up eCommerce teams for Richer Sounds, Damart, Vertbaudet, Kaleidoscope & N.Peal.
Phil leads the consultancy, project management, web design and digital marketing.
A fresh face at PJM Digital, Victoria studied media and communication before gaining experience in marketing at a luxury interiors brand. She’s also an award winning photographer.
Victoria looks after our social media, email and content marketing as well as supporting our website projects.