Consultancy

eCommerce & Digital Marketing Consultancy.

With over 20 years of experience in eCommerce, building and leading online trading teams, we’ve done it all. From savvy digital marketing to attract new customers through managing the online user experience to ensuring a robust and reliable delivery and customer service process; we take a customer centric view to all aspects of your online business from end to end.

We work independently to provide you with relevant recommendations and advice on how to progress your digital blueprint. Key areas we can support are, team or agency management, overall digital strategy, website re-platforming projects, agency tender processes, or as a day to day technical interface between business owners and their creative and technical teams. We are able to step back and work with you to identify what your business needs to evolve and grow.

ecommerce

Based in Yorkshire, Working Beyond.

We’re based in Bradford, West Yorkshire, but work across the UK (and occasionally beyond) with local and international businesses. We can be an extension of your team either remotely online or with office based working, or a combination of the two. Despite the requirements for more online meetings, we do find that some projects, particularly around project scoping where we need to get under the skin of your business are best done face to face. Sometimes it’s also important for us to get to know your teams to better understand the people at the heart of your business. Ultimately we can be totally flexible depending on the requirements of your project.

Strategy


Whether it's a new product, website or a review of your existing marketing plans and strategy then we can help. We believe a joined up approach to your customer communication across all your marketing and service channels will give your business a consistency that your customers will trust and continue to engage with. ​

Re-Platforming


You've got a huge website migration planned but you've still got to keep the current business going. Internal resource is limited and it feels like there are too many plates to spin. We can help with platform and agency selection, running the tender process, contributing throughout the design and development stages and then finally being part of your user acceptance testing team. We'll help you take your business forward.​

Management


Do you have an internal team that needs support? Or perhaps an external supplier that you feel you can be getting more from? Maybe you need some temporary cover for an e-commerce management role and someone to keep things going. We can help and can easily parachute in on a short term or ad hoc basis as required.​

Technical


We can work as a connection between business owners or busy board level Directors who don't have the time to properly convey their requirements to their development teams. We can advise on new functionality requirements and help you assess the impact vs the time and cost. We also work with some of our clients to manage their hosting, domains and application providers and troubleshoot problems on their behalf.​

eCommerce & Digital Marketing Consultant
Available in Bradford, Leeds, Manchester, London & UK wide.