Consultancy

An Extension Of Your team.

With 20 years experience building and leading e-commerce teams, we’re very well versed in every aspect of online trading. From digital marketing to attract new customers, through to working to improve delivery and customer service processes – and everything in the middle – we take a very customer centric view to all aspects of your online business. 

Some of the key areas our clients require support on are management, strategy, re-platforming projects, agency tender processes or as a technical interface between business owners and developers. We’re able to step back and work with you to identify what your business needs to evolve. 

ecommerce

Strategy


Whether it's a new product, website or a review of your existing marketing plans and strategy then we can help. We believe a joined up approach to your customer communication across all your marketing and service channels will give your business a consistency that your customers will trust and continue to engage with. ​

Re-Platforming


You've got a huge website migration planned but you've still got to keep the current business going. Internal resource is limited and it feels like there are too many plates to spin. We can help with platform and agency selection, running the tender process, contributing throughout the design and development stages and then finally being part of your user acceptance testing team. We'll help you take your business forward.​

Management


Do you have an internal team that needs support? Or perhaps an external supplier that you feel you can be getting more from? Maybe you need some temporary cover for an e-commerce management role and someone to keep things going. We can help and can easily parachute in on a short term or ad hoc basis as required.​

Technical


We can work as a connection between business owners or busy board level Directors who don't have the time to properly convey their requirements to their development teams. We can advise on new functionality requirements and help you assess the impact vs the time and cost. We also work with some of our clients to manage their hosting, domains and application providers and troubleshoot problems on their behalf.​