Caroboo

We first had discussions with the Caroboo team in late summer 2019. It was a great meeting where they were able to share their business vision and also give us a sneaky taste of the prototype product. They had already begun conversations with a digital marketing agency, a fulfilment centre and were working with an illustrator to help them bring their brand to life. What they needed from us was a brilliant and beautiful website to both showcase their product, sell their product and support some of the other potential channels they were looking at. We were totally hooked by their passion, but they also appreciated the challenges of bringing a new product to market. This was a challenge that then was altered slightly as we went into 2020. Could we launch a new brand during a global pandemic? Yeah… why not.

Initially we needed to support them in getting their email and hosting set up correctly and then set to work. The first order of business was to work with the incredible designer and illustrator Jess Rose who was already on with bringing the brand to life, looking at the website, flyers, packaging and everything else. We decided to quickly set up a WordPress landing page to reinforce the social media channels and build the email database. Then we got to work setting up Shopify, using Jess’s design input to customise the template to our requirements. The site needed some custom pages designing, a custom trade enquiry form and needed to integrate into the 3rd party fulfilment centre, as well as the key marketing tools such as Mailchimp, Google and Facebook.

The lead up marketing was planned brilliantly by the Caroboo team and their marketing agency. With this, the website had established a keen following of eager customers by the point it went live. The site went live taking pre-orders initially and totally exceeded all expectations with 125 orders in the first 8 hours. After that initial surge the site has continued to drive direct orders as well as support the growth of the brand, now across over 500 independent stores across the UK. We were also shortlisted at The Northern Digital Awards 2022 in the “Best Website” category, which was a great accolade for the hard work everyone involved had put in during such a challenging couple of years.